ROOTS AND ROUTES PROGRAM LEVELS
🔥 Level 1: Roots — Crisis Support
Immediate, low-barrier support for urgent moments
Level 1 is designed for times when someone needs help right now. This level focuses on immediate safety, stabilization, and problem-solving without long-term commitment or intake barriers.
Support may include:
- Emergency transportation
- Immediate safety planning
- Short-term crisis navigation
- Rapid referrals and warm handoffs
- Emotional support and grounding
What to expect:
- No lengthy intake or documentation
- Support may be one-time or repeated as needed
- No requirement to continue services
This level exists to help people get through the moment safely.
🌱 Level 2: Roots — Stabilization Support
Short-term navigation and goal-focused support
Level 2 supports individuals who want help addressing specific barriers that are impacting daily life. This level focuses on reducing instability and increasing access to care and resources.
Support may include:
- Appointment coordination and reminders
- Assistance with documentation and applications
- Healthcare, housing, and benefits navigation
- Harm reduction planning
- Follow-up and check-ins
What to expect:
- Time-limited support based on participant goals
- Flexible communication and scheduling
- Goals are participant-led
- No requirement for sobriety or behavior change
This level creates breathing room and helps reduce ongoing stressors.
🧭 Level 3: Routes — Intensive Navigation
Level 4: Routes — The Second Chance Intensive Case Management Program (6 Months)
Level 4: Routes — The Second Chance Intensive Case Management Program (6 Months)
Ongoing, relationship-based case management
Level 3 is for individuals navigating multiple, overlapping challenges who want consistent support over time. This level centers trust, advocacy, and continuity of care.
Support may include:
- Long-term care coordination
- Systems navigation and advocacy
- Accompaniment to appointments when appropriate
- Support during transitions (housing, treatment, reentry, health changes)
- Regular check-ins guided by participant preference
What to expect:
- Relationship-based support
- Flexible timelines
- Trauma-informed pacing
- Movement between levels as needed
This level honors progress that is non-linear and individualized.
Level 4: Routes — The Second Chance Intensive Case Management Program (6 Months)
Level 4: Routes — The Second Chance Intensive Case Management Program (6 Months)
Level 4: Routes — The Second Chance Intensive Case Management Program (6 Months)
The Second Chance is a six-month, structured intensive case management program for individuals seeking long-term stability and permanent housing.
This level provides comprehensive, wraparound support and a consistent structure designed to support growth, skill-building, and long-term planning.
Program components include:
- Housing referrals and housing planning
- Financial planning and budgeting support
- Career development and employment readiness
- Mental health and medical care planning
- Evidence-based interventions
- Structured schedules
- Volunteering and group engagement
Basic needs provided throughout the program:
- Hygiene supplies
- Food and meals
- Bedding and essential items
- Transportation
- Housing support
Program outcomes focus on:
- Pathways to permanent housing
- Financial literacy skills
- Career goals and next steps
- Ongoing healthcare and support plans
APPLICATION PROCESS LEVEL 1-3
Levels 1–3 of Roots & Routes are designed to be accessible and low-barrier. Support is based on need, availability, and participant choice.
Who this is for:
- Individuals seeking crisis support, stabilization, or ongoing navigation
- People who want support without long-term commitment
What to know:
- No program fees for Levels 1–3
- No sobriety or treatment requirements
- Services are voluntary and nonjudgmental
- Participation may begin immediately or through referral
How to access:Contact Fyrebird Recovery directly or connect with staff or peer navigators during outreach to discuss current needs and next steps.
APPLICATION PROCESS LEVEL 4
The Second Chance Initiative Program
The Second Chance is offered through an application and approval process to ensure the program is the right fit for both the participant and the level of support provided.
Eligibility notes:
- Currently available to men only
- Program length: six months
- Enrollment is limited
Program contribution: Program costs are discussed collaboratively as part of individualized financial planning with case management. Contributions are adjusted based on income, resources, and ability to pay.
- Initial program contribution: $220
- Additional costs, if any, are discussed transparently and planned for together
No one is denied consideration solely due to financial barriers.
Support Healing & Growth
Empower Recovery Together
If you would like to help a member of our intensive case management program please provide support below. For specifics of costs beyond weekly rate, please call our office for further assistance